~~NOCACHE~~

视频客服(新版)

视频客服

* [[cs:video:Products|产品介绍]]

视频工作台

* [[cs:video:preparation|准备工作]] * [[cs:video:workbench|视频工作台]] * [[cs:video:Video-chat|视频沟通]] * [[cs:video:Video-picture-in-picture|视频画中画]] * [[cs:video:share-screen|共享屏幕]] * [[cs:video:Shared-whiteboard|互动白板]] * [[cs:video:Video-chat-toUser|视频文字聊天]] * [[cs:video:virtual-background|坐席虚拟背景]] * [[cs:video:Authenticate|访客身份认证]] * [[cs:video:Card-identification|OCR多卡证识别]] * [[cs:video:Card-identification-push|卡证识别信息推送]] * [[cs:video:Visitor-screen-recording|访客端画面单录]] * [[cs:video:Visitor-screen-recording-push|访客端画面录制文件推送]] * [[cs:video:Information-push|电子表单信息推送]] * [[cs:video:Ie-signature|电子签名]]

访客端集成

* [[cs:video:channel|访客端概述]] * [[cs:video:web_channel|网页渠道]] * [[cs:video:SDK_channel|APP渠道]]

管理后台

* [[cs:video:settings-routing|视频通话分配]] * [[cs:video:create-agent|创建坐席]] * [[cs:video:team-settings|设置技能组]] * [[cs:video:manage-team-members|管理技能组成员]]

数据与报表

* [[cs:video:call-history|视频记录]] * [[cs:video:video-analytics|视频统计]] * [[cs:video:Customer-service-workload-analytics|客服统计]]