差别
这里会显示出您选择的修订版和当前版本之间的差别。
两侧同时换到之前的修订记录 前一修订版 后一修订版 | 前一修订版 后一修订版 两侧同时换到之后的修订记录 | ||
cs:100agentmode:sidebar [2019/05/06 09:42] liulj |
cs:100agentmode:sidebar [2020/04/27 02:13] zhaoxx |
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行 13: | 行 13: | ||
* [[cs:100agentmode:60notifications|消息中心]] | * [[cs:100agentmode:60notifications|消息中心]] | ||
* [[cs:100agentmode:analytics|统计数据]] | * [[cs:100agentmode:analytics|统计数据]] | ||
- | * [[cs:100agentmode:video-calling|视频客服]] | ||
<html><h4><i class="fa fa-angle-down"></i> 个人设置</h4></html> | <html><h4><i class="fa fa-angle-down"></i> 个人设置</h4></html> | ||
行 29: | 行 28: | ||
* [[cs:200admin:50settings-keyword-match|设置(关键字匹配)]] | * [[cs:200admin:50settings-keyword-match|设置(关键字匹配)]] | ||
- | <html><h4><i class="fa fa-angle-down"></i> 智能机器人</h4></html> | + | <html><h4><i class="fa fa-angle-down"></i> 视频客服</h4></html> |
- | * [[cs:200admin:40robot|智能机器人]] | + | * [[cs:100agentmode:video-calling|视频客服]] |
- | * [[cs:100agentmode:robot-assistant|人机协作]] | + | |
+ | <html><h4><i class="fa fa-angle-down"></i> 客服机器人</h4></html> | ||
+ | * [[cs:200admin:41robot|客服机器人]] | ||
+ | * [[cs:100agentmode:robot-assistant|人机协作]] | ||
+ | * [[cs:100agentmode:robot-course|教程:设置客服请求由机器人优先接待]] | ||
+ | * [[cs:100agentmode:robot-course1|教程:设置下班后的客服请求由机器人接待]] | ||
<html><h4><i class="fa fa-angle-down"></i> 客户中心</h4></html> | <html><h4><i class="fa fa-angle-down"></i> 客户中心</h4></html> | ||
* [[cs:200admin:50visitors|客户中心]] | * [[cs:200admin:50visitors|客户中心]] |