差别
这里会显示出您选择的修订版和当前版本之间的差别。
| 上一修订版 两侧同时换到之后的修订记录 | |||
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cs:call-center:start [2018/12/18 09:02] liulj 创建 |
cs:call-center:start [2018/12/18 09:04] liulj |
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| 行 1: | 行 1: | ||
| ====== 云呼叫中心 ====== | ====== 云呼叫中心 ====== | ||
| + | <html><h4><i class="fa fa-info"></i> 云呼叫中心</h4></html> | ||
| + | |||
| + | <html><h4><i class="fa fa-angle-down"></i> 开通云呼叫中心</h4></html> | ||
| + | * [[cs:activate-call-center|开通云呼叫中心]] | ||
| + | |||
| + | <html><h4><i class="fa fa-angle-down"></i> 通话</h4></html> | ||
| + | * [[cs:call-center:call|通话]] | ||
| + | |||
| + | <html><h4><i class="fa fa-angle-down"></i> 客户中心</h4></html> | ||
| + | * [[cs:call-center:customer-info|客户信息]] | ||
| + | |||
| + | <html><h4><i class="fa fa-angle-down"></i> 坐席管理</h4></html> | ||
| + | * [[cs:call-center:create-agent|创建坐席]] | ||
| + | |||
| + | <html><h4><i class="fa fa-angle-down"></i> 技能组管理</h4></html> | ||
| + | * [[cs:call-center:team-settings|设置技能组]] | ||
| + | * [[cs:call-center:manage-team-members|管理技能组成员]] | ||
| + | |||
| + | <html><h4><i class="fa fa-angle-down"></i> 数据与统计</h4></html> | ||
| + | * [[cs:call-center:call-history|历史通话]] | ||
| + | * [[cs:call-center:agent-analytics|坐席统计]] | ||
| + | * [[cs:call-center:team-analytics|技能组统计]] | ||