差别
这里会显示出您选择的修订版和当前版本之间的差别。
两侧同时换到之前的修订记录 前一修订版 后一修订版 | 前一修订版 后一修订版 两侧同时换到之后的修订记录 | ||
cs:200admin:sidebar [2019/03/12 09:12] liulj |
cs:200admin:sidebar [2020/04/29 05:20] jliu |
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行 25: | 行 25: | ||
* [[cs:200admin:50settings|设置]] | * [[cs:200admin:50settings|设置]] | ||
* [[cs:200admin:50settings-business-hours|设置(时间计划)]] | * [[cs:200admin:50settings-business-hours|设置(时间计划)]] | ||
- | * [[cs:200admin:50settings-questionnaire|设置(问卷调查)]] | ||
* [[cs:200admin:50settings-stickers|设置(自定义表情)]] | * [[cs:200admin:50settings-stickers|设置(自定义表情)]] | ||
* [[cs:200admin:50settings-routing|设置(会话分配规则)]] | * [[cs:200admin:50settings-routing|设置(会话分配规则)]] | ||
* [[cs:200admin:50settings-keyword-match|设置(关键字匹配)]] | * [[cs:200admin:50settings-keyword-match|设置(关键字匹配)]] | ||
- | <html><h4><i class="fa fa-angle-down"></i> 智能机器人</h4></html> | + | <html><h4><i class="fa fa-angle-down"></i> 视频客服</h4></html> |
- | * [[cs:200admin:40robot|智能机器人]] | + | * [[cs:100agentmode:video-calling|视频客服]] |
+ | |||
+ | <html><h4><i class="fa fa-angle-down"></i> 客服机器人</h4></html> | ||
+ | * [[cs:200admin:41robot|客服机器人]] | ||
* [[cs:100agentmode:robot-assistant|人机协作]] | * [[cs:100agentmode:robot-assistant|人机协作]] | ||
+ | * [[cs:100agentmode:robot-course|教程:设置客服请求由机器人优先接待]] | ||
+ | * [[cs:100agentmode:robot-course1|教程:设置下班后的客服请求由机器人接待]] | ||
<html><h4><i class="fa fa-angle-down"></i> 客户中心</h4></html> | <html><h4><i class="fa fa-angle-down"></i> 客户中心</h4></html> | ||
行 51: | 行 55: | ||
* [[cs:200admin:50note|留言]] | * [[cs:200admin:50note|留言]] | ||
* [[cs:200admin:70exportmgm|导出管理]] | * [[cs:200admin:70exportmgm|导出管理]] | ||
- | * [[cs:200admin:90statistics|统计查询]] | + | * [[cs:200admin:90statistics|会话统计]] |
- | * [[cs:200admin:90statistics-custom-reports|统计查询(自定义报表)]] | + | * [[cs:200admin:90statistics-custom-reports|会话统计(自定义报表)]] |
* [[cs:200admin:clientvoice|客户声音]] | * [[cs:200admin:clientvoice|客户声音]] | ||
<html><h4><i class="fa fa-angle-down"></i> 多租户管理后台</h4></html> | <html><h4><i class="fa fa-angle-down"></i> 多租户管理后台</h4></html> | ||
* [[cs:200admin:tenantmngt|多租户管理后台]] | * [[cs:200admin:tenantmngt|多租户管理后台]] | ||
+ | * [[cs:200admin:org-sso|多租户单点登录]] |