APP客服工作台唤起

在某些情况下，开发者可能需要唤起客服的APP，这样可以快速的进入到APP客服系统进行操作。

private void doStartApplicationWithPackageName(String packagename) {

        // 通过包名获取此APP详细信息，包括Activities、services、versioncode、name等等
        PackageInfo packageinfo = null;
        try {
            packageinfo = getPackageManager().getPackageInfo(packagename, 0);
        } catch (PackageManager.NameNotFoundException e) {
            e.printStackTrace();
        }
        if (packageinfo == null) {
            Toast.makeText(this, "应用未安装", Toast.LENGTH_SHORT).show();
            return;
        }

        // 创建一个类别为CATEGORY_LAUNCHER的该包名的Intent
        Intent resolveIntent = new Intent(Intent.ACTION_MAIN, null);
        resolveIntent.addCategory(Intent.CATEGORY_LAUNCHER);
        resolveIntent.setPackage(packageinfo.packageName);

        // 通过getPackageManager()的queryIntentActivities方法遍历
        List<ResolveInfo> resolveinfoList = getPackageManager()
                .queryIntentActivities(resolveIntent, 0);

        ResolveInfo resolveinfo = resolveinfoList.iterator().next();
        if (resolveinfo != null) {
            // packagename = 参数packname
            String packageName = resolveinfo.activityInfo.packageName;
            // 这个就是我们要找的该APP的LAUNCHER的Activity[组织形式：packagename.mainActivityname]
            String className = resolveinfo.activityInfo.name;
            // LAUNCHER Intent
            Intent intent = new Intent(Intent.ACTION_MAIN);
            intent.addCategory(Intent.CATEGORY_LAUNCHER);

            // 设置ComponentName参数1:packagename参数2:MainActivity路径
            ComponentName cn = new ComponentName(packageName, className);

            intent.setComponent(cn);
            startActivity(intent);
        }
    }
// 执行这句即可
doStartApplicationWithPackageName("com.easemob.helpdesk");
 

第一步：先在plist中，添加

第二步：唤起代码

可以动态注册，也可以在AndroidManifest.xml中注册，只需要指定对Action即可，在此只举一个例子：

//1. 在AndroidManifest.xml注册广播

        <receiver android:name=".NewMessageReceive">
            <intent-filter>
                <action android:name="com.easemob.helpdesk.newmessage"/>
            </intent-filter>

        </receiver>
        
       // 2. 继承自BroadcastReceiver的类，根据extra获取unreadcount
        
        public class NewMessageReceive extends BroadcastReceiver {
    @Override
    public void onReceive(Context context, Intent intent) {
        int count = intent.getIntExtra("com.easemob.helpdesk.unreadcount", 0);
        Toast.makeText(context.getApplicationContext(), "收到消息->" + count, Toast.LENGTH_SHORT).show();

    }
}