发送订单/轨迹消息(网页插件)
注意:网页插件旧版文档,仅供备份使用!
如果您的网页支持在移动端浏览,且您需要当访客点击移动端的联系客服按钮时,自动向客服系统发送订单或轨迹消息,可以使用定制开发模式,并在easemobim.config
方法下配置extMsg参数。
自动发送订单消息的示例如下:
<script>
window.easemobim = window.easemobim || {};
easemobim.config = {
//租户id
tenantId: '',
//环信客服云域,固定值,请按照示例配置
domain: '//kefu.easemob.com',
//您网站上im.html文件的完整路径
path: '//www.yourdomain.com/kefu-webim-plugin_47.16.1',
//访客插件static的路径
staticPath: '//www.yourdomain.com/kefu-webim-plugin_47.16.1/static'
//移动端点击联系客服按钮自动发送订单消息demo
extMsg: {
"imageName": "mallImage3.png",
//custom代表自定义消息,无需修改
"type": "custom",
"msgtype": {
"order": {
"img_url": "h\n.pn",
"title": "订单消息",
"desc": "端午节粽子四",
"order_title":"订单号:123456789012345678901234567890",
"price": "",
"item_url": "https://www.baidu.com?s=order_sn/123123"
}
}
}
};
</script>
<script src='//www.yourdomain.com/kefu-webim-plugin_47.16.1/easemob.js'></script>
自动发送轨迹消息的示例如下:
<script>
window.easemobim = window.easemobim || {};
easemobim.config = {
//租户id
tenantId: '',
//环信客服云域,固定值,请按照示例配置
domain: '//kefu.easemob.com',
//您网站上im.html文件的完整路径
path: '//www.yourdomain.com/kefu-webim-plugin_47.16.1',
//访客插件static的路径
staticPath: '//www.yourdomain.com/kefu-webim-plugin_47.16.1/static'
//移动端点击联系客服按钮自动发送订单消息demo
extMsg: {
"imageName": "mallImage3.png",
//custom代表自定义消息,无需修改
"type": "custom",
"msgtype": {
"track":{
"title":"我正在看:",
"price":"¥: 235.00",
"desc":"女装小香风气质蕾丝假两件短袖",
"img_url":"https://www.yourdomain.com/img/a.jpg",
"item_url":"https://www.yourdomain.com/item/a.html"
}
}
}
};
</script>
<script src='//www.yourdomain.com/kefu-webim-plugin_47.16.1/easemob.js'></script>